Privacy Policy (Singapore – PDPA)

Effective Date: 28 January 2026

This Privacy Policy describes how Argasol Pte Ltd (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal data in accordance with the Personal Data Protection Act 2012 of Singapore (“PDPA”).

By accessing or using our website www.argasol.com (the “Site”) and purchasing our Argasol Silver Products (including Argasol Silver Gel, Silver Disinfectant, Muscle Cream and Carestat Wound Gel), you consent to the practices described in this Privacy Policy.

1. Personal Data We Collect

We may collect personal data that you voluntarily provide to us or that is automatically generated when you use our Site.

a. Personal Data You Provide

Full name
Billing and delivery address
Email address
Telephone number
Payment and transaction details (processed securely via third-party payment providers)
Order history and customer service communications

b. Automatically Collected Data

IP address
Browser type and device information
Date and time of access
Pages visited and referring websites
Cookies and similar tracking technologies

2. Purposes for Collection, Use, and Disclosure

Processing and fulfilling orders for our products
Arranging delivery and logistics
Managing payments and transactions
Communicating with you regarding orders or support requests
Improving our website and services
Sending marketing communications (where consent is given)
Preventing fraud and ensuring site security
Complying with legal obligations

We will not use your personal data for purposes other than those stated above without your consent, unless permitted or required by law.

3. Consent

By providing your personal data to us, you consent to the collection, use, and disclosure of your personal data. You may withdraw consent at any time by contacting us.

4. Cookies and Tracking Technologies

Enable essential website functionality
Analyse website traffic and usage
Remember user preferences

You may manage cookies through your browser settings. Disabling cookies may affect site functionality.

5. Disclosure of Personal Data

We do not sell or trade your personal data.

Payment service providers
Delivery and logistics partners
IT, hosting, analytics, and support providers
Regulatory authorities where required by law

6. Protection of Personal Data

We implement reasonable administrative, technical, and physical safeguards to protect your personal data. Payment details are processed via PCI-compliant gateways.