Shipping Policy

Last updated: 28 January 2026

Thank you for shopping with Argasol Pte Ltd. This Shipping Policy explains how orders for Argasol Silver Products (including Silver Gel, Disinfectant, Muscle Cream and Carestat Wound Gel) are processed and delivered.

Order Processing Time

Orders are processed within 1–3 business days (excluding weekends and public holidays) after payment confirmation.
Orders placed after business hours or on non-working days will be processed on the next business day.

You will receive an order confirmation email once your order has been placed and a shipping confirmation email once your order has been dispatched.

Shipping Rates & Delivery Estimates

Shipping charges and delivery estimates are calculated and displayed at checkout.

Singapore (Local Delivery)

Standard Delivery: 2–5 business days
Express Delivery (if available): 1–2 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, or peak periods.

International Shipping (If Applicable)

If international shipping is offered:

Delivery timelines vary by destination
Customs duties, taxes, or import fees (if any) are the responsibility of the customer
We are not responsible for delays caused by customs clearance

Delivery Issues

Please ensure that your delivery address is accurate and complete
We are not responsible for delays or failed deliveries due to incorrect or incomplete address details
If a parcel is returned to us due to an incorrect address, re-delivery fees may apply

Risk of loss or damage passes to you upon successful delivery to the provided address.